Planned maintenance!

Due to scheduled maintenance between ÓRAKEZD and ÓRAVÉG on DÁTUM, the card acceptance service will be temporarily unavailable for INTERVALLUM minutes time slot at physical POS, virtual POS (VPOS) and SoftPOS terminals. Transactions at terminals will/may be rejected during this period. Thank you for your understanding!

Planned POS & VPOS maintenance!

Due to scheduled maintenance between 02:00am and 03:15am on 19th May 2024 for max 45 minutes time slot, between 2am and 5am on 20th May for maximum 5 minutes time slot, the card acceptance service will be temporarily unavailable at physical POS and virtual POS (VPOS) terminals. Transactions at terminals may be rejected during this period. Thank you for your understanding!

Planned POS & VPOS maintenance!

Due to scheduled maintenance between 1:15am and 2:45am on 3rd November 2024, the card acceptance service will be temporarily unavailable for 90 minutes time slot at physical POS and virtual POS (VPOS) terminals. Transactions at terminals will be rejected during this period. Thank you for your understanding!

Virtual POS (VPOS) technical error!

A technical error has been detected in the virtual POS (VPOS) terminal service starting at 07:40am on 16th May, which may result in the rejection of transactions made through the online payment interface. We are working to detect and correct this error as a matter of priority. The issue does not affect the operation of physical POS or SoftPOS terminals.

Planned POS & VPOS maintenance!

Due to scheduled maintenance between between 2am and 5am on 20th May, the card acceptance service will be temporarily unavailable for max 5 minutes time slot at physical POS and virtual POS (VPOS) terminals. Transactions at terminals may be rejected during this period. Thank you for your understanding!

Karbantartás

Virtual POS (VPOS) technical error!

A technical error has been detected in the virtual POS (VPOS) terminal service, which may result in the rejection of transactions made through the online payment interface. We are working to detect and correct this error as a matter of priority. The issue does not affect the operation of physical POS or SoftPOS terminals.

Planned K&H POS24 web application maintenance!

Due to scheduled maintenance from 9pm on 14th May 2024, the card acceptance service will be temporarily unavailable formaximum 5 minutes time slot at physical POS and virtual POS (VPOS) terminals. On the same day from 10pm, the K&H POS24 webapplication will be temporarily unavailable for 2 minutes time. Thank you for your understanding!

Physical POS technical error!

A technical error has been detected in the physical POS terminal service, which may result in transactions on the terminals being rejected. We are working as a matter of priority to detect and correct this error. The problem does not affect the operation of virtual POS (VPOS) and SoftPOS terminals.

Planned virtual POS (VPOS) maintenance!

Due to scheduled maintenance between ÓRAKEZD and ÓRAVÉG on DÁTUM, the card acceptance service will be temporarily unavailable for INTERVALLUM minutes time slot at virtual POS (VPOS) terminals. Transactions at virtual POS terminals will/may be rejected during this period. Physical POS and SoftPOS terminals will not be affected by the maintenance. Thank you for your understanding!

Planned virtual POS (VPOS) maintenance!

Due to scheduled maintenance between 4am and 5am on 14th May 2024, the card acceptance service will be temporarily unavailable for 4x1 (maximum 4x3) minutes time slot at virtual POS (VPOS) terminals. Transactions at virtual POS terminals may be rejected during this period. Physical POS and SoftPOS terminals will not be affected by the maintenance. Thank you for your understanding!

Planned K&H POS24 web application maintenance!

Due to scheduled maintenance between ÓRAKEZD and ÓRAVÉG on DÁTUM, the K&H POS24 webapplication will be temporarily unavailable for INTERVALLUM minutes time. Thank you for your understanding!

Planned maintenance!

Due to scheduled maintenance between 23:00 and 23:30 on 23rd June 2024, the card acceptance service will be temporarily unavailable for max 15 minutes time slot at physical POS, virtual POS (VPOS) and SoftPOS terminals. Transactions at terminals will be rejected during this period. Thank you for your understanding!

SoftPOS technical error!

A technical error has been detected in the SoftPOS terminal service, which may result in transactions on the terminals being rejected. We are working to detect and correct this error as a matter of priority. The issue does not affect the operation of physical POS or virtual POS (VPOS) terminals.

Planned POS & VPOS maintenance!

Due to scheduled maintenance between 1:30am and 1:55am on 21st July 2024, the card acceptance service will be temporarily unavailable for 5-10 minutes time slot at physical POS and virtual POS (VPOS) terminals. Transactions at terminals will be rejected during this period. Thank you for your understanding!

Information about bank cards issued by K&H Bank

Between June 8, 2024 6:00am and June 9, 2024 12:00am K&H Bank will make improvements to its IT systems. The upgrade will not affect the services provided by K&H Bank card acceptance, transactions will be accepted seamlessly at our physical POS, virtual POS (VPOS) and SoftPOS terminals during this period, however, transactions with K&H Bank issued bank cards (in person, online) will be subject to restrictions. More information

K&H POS24 webapplication technical error!

A technical error has been detected in the K&H POS24 webapplication. We are working to detect and correct this error as a matter of priority.

Planned POS & VPOS maintenance!

Due to scheduled maintenance between ÓRAKEZD and ÓRAVÉG on DÁTUM, the card acceptance service will be temporarily unavailable for INTERVALLUM minutes time slot at physical POS and virtual POS (VPOS) terminals. Transactions at terminals will/may be rejected during this period. Thank you for your understanding!

Physical POS & virtual POS (VPOS) error!

A technical error has been detected in the physical POS and virtual POS (VPOS) terminal service, which may result in transactions on the terminals being rejected. We are working as a matter of priority to detect and correct this error. The problem does not affect the operation of SoftPOS terminals.

K&H POS24 webapplication technical error!

A technical error has been detected in the K&H POS24 webapplication. We are working to detect and correct this error as a matter of priority.

Planned POS & VPOS maintenance!

Due to scheduled maintenance between 1am and 2am on 27th Sept 2024, the card acceptance service will be temporarily unavailable for maximum 10-30 minutes time slot at physical POS and virtual POS (VPOS) terminals. Transactions at terminals will be rejected during this period. Thank you for your understanding!

Planned maintenance!

Due to scheduled maintenance between 23:00 and 23:30 on 16th June 2024, the card acceptance service will be temporarily unavailable for max 15 minutes time slot at physical POS, virtual POS (VPOS) and SoftPOS terminals. Transactions at terminals will be rejected during this period. Thank you for your understanding!

Planned physical POS maintenance!

Due to scheduled maintenance from 2:00am on 27th August 2024, the card acceptance service will be temporarily unavailable for 5-45 minutes time slot at physical POS terminals. Transactions at physical POS terminals will be rejected during this period. Virtual POS (VPOS) and SoftPOS terminals will not be affected by the maintenance. Thank you for your understanding!

Planned maintenance!

Due to scheduled maintenance between 1:15AM and 1:45AM on 24th February 2024 and 26th February 2024, the card acceptance service will be temporarily unavailable for maximum 30 minutes time slot at physical POS, virtual POS (VPOS) terminals. Transactions at terminals will be rejected during this period. Thank you for your understanding!

Planned maintenance!

Due to scheduled maintenance between 1:15AM and 1:45AM on 26th February 2024, the card acceptance service will be temporarily unavailable for maximum 30 minutes time slot at physical POS, virtual POS (VPOS) terminals. Transactions at terminals will be rejected during this period. Thank you for your understanding!

Planned virtual POS (VPOS) maintenance!

Due to scheduled maintenance between 4am and 5am on 3th September 2024, the card acceptance service will be temporarily unavailable for 1-3 minutes time slot at virtual POS (VPOS) terminals. Transactions at virtual POS terminals will be rejected during this period. Physical POS and SoftPOS terminals will not be affected by the maintenance. Thank you for your understanding!

Planned virtual POS (VPOS) maintenance!

Due to scheduled maintenance between 4am and 5am on 1st October 2024, the card acceptance service will be temporarily unavailable for maximum 1-3 minutes time slot at virtual POS (VPOS) terminals. Transactions at virtual POS terminals will be rejected during this period. Physical POS and SoftPOS terminals will not be affected by the maintenance. Thank you for your understanding!

Planned virtual POS (VPOS) maintenance!

Due to scheduled maintenance between 4am and 5am on 29th August 2024, the card acceptance service will be temporarily unavailable for 1-3 minutes time slot at virtual POS (VPOS) terminals. Transactions at virtual POS terminals will be rejected during this period. Physical POS and SoftPOS terminals will not be affected by the maintenance. Thank you for your understanding!

K&H POS24 webapplication technical error!

A technical error has been detected in the K&H POS24 webapplication. We are working to detect and correct this error as a matter of priority.

Planned virtual POS (VPOS) maintenance!

Due to scheduled maintenance between 4AM and 5AM on 5th March 2024, the card acceptance service will be temporarily unavailable for maximum 5-10 minutes time slot at virtual POS (VPOS) terminal. Transactions at terminals will be rejected during this period.

Thank you for your understanding!

Planned virtual POS (VPOS) maintenance!

Due to scheduled maintenance between 4AM and 5AM on 19th March 2024, the card acceptance service will be temporarily unavailable for 2-3 minutes time slot at virtual POS (VPOS) terminals. Transactions at virtual POS terminals will be rejected during this period. Physical POS and SoftPOS terminals will not be affected by the maintenance. Thank you for your understanding!

Planned virtual POS (VPOS) maintenance!

Due to scheduled maintenance between 4AM and 5AM on 21st March 2024, the card acceptance service will be temporarily unavailable for 2-3 minutes time slot at virtual POS (VPOS) terminals. Transactions at virtual POS terminals will be rejected during this period. Physical POS and SoftPOS terminals will not be affected by the maintenance. Thank you for your understanding!

Planned virtual POS (VPOS) maintenance!

Due to scheduled maintenance between 4AM and 5AM on 26th March 2024, the card acceptance service will be temporarily unavailable for 2-3 minutes time slot at virtual POS (VPOS) terminals. Transactions at virtual POS terminals will be rejected during this period. Physical POS and SoftPOS terminals will not be affected by the maintenance. Thank you for your understanding!

K&H POS24 webapplication technical error!

A technical error has been detected in the K&H POS24 webapplication starting at 12:00 on 22nd April 2024. We are working to detect and correct this error as a matter of priority.

Planned maintenance!

Due to scheduled maintenance between 1:00AM and 4AM on 29th April 2024, and between 1:00AM and 1:15AM on 30th April and 1st May 2024, the card acceptance service will be temporarily unavailable for maximum 15 minutes time slot at physical POS, virtual POS (VPOS) terminals. Transactions at terminals will be rejected during this period. Thank you for your understanding!

Planned maintenance!

Due to scheduled maintenance between 1:00AM and 1:15AM between 30th April and 1st May 2024, the card acceptance service will be temporarily unavailable for maximum 15 minutes time slot at physical POS, virtual POS (VPOS) terminals. Transactions at terminals will be rejected during this period. Thank you for your understanding!

Planned virtual POS (VPOS) maintenance!

Due to scheduled maintenance between 4AM and 5AM on 16th April 2024, the card acceptance service will be temporarily unavailable for 3-5 minutes time slot at virtual POS (VPOS) terminals. Transactions at virtual POS terminals will be rejected during this period. Physical POS and SoftPOS terminals will not be affected by the maintenance. Thank you for your understanding!

K&H POS24 webapplication technical error!

A technical error has been detected in the K&H POS24 webapplication starting at 12:00 on 22nd April 2024. We are working to detect and correct this error as a matter of priority.

Planned POS & VPOS maintenance!

Due to scheduled maintenance between 1:00am and 2:30am on 14th Sept 2024, between 4:00am and 5:30am on 15th Sept 2024, the card acceptance service will be temporarily unavailable for maximum 15 minutes time slot at physical POS and virtual POS (VPOS) terminals. Transactions at terminals will be rejected during this period. Thank you for your understanding!

Planned POS & VPOS maintenance!

Due to scheduled maintenance between 4:00am and 5:30am on 15th Sept 2024, the card acceptance service will be temporarily unavailable for maximum 15 minutes time slot at physical POS and virtual POS (VPOS) terminals. Transactions at terminals will be rejected during this period. Thank you for your understanding!

Planned maintenace!

Planned physical POS maintenance!

Due to scheduled maintenance between ÓRAKEZD and ÓRAVÉG on DÁTUM, the card acceptance service will be temporarily unavailable for INTERVALLUM minutes time slot at physical POS terminals. Transactions at physical POS terminals will/may be rejected during this period. Virtual POS (VPOS) and SoftPOS terminals will not be affected by the maintenance. Thank you for your understanding!

Planned SoftPOS maintenance!

Due to scheduled maintenance between ÓRAKEZD and ÓRAVÉG on DÁTUM, the card acceptance service will be temporarily unavailable for INTERVALLUM minutes time slot at SoftPOS terminals. Transactions at SoftPOS terminals will/may be rejected during this period. Physical POS and virtual POS (VPOS) terminals will not be affected by the maintenance. Thank you for your understanding.

Virtual POS (VPOS) technical error!

A technical error has been detected in the virtual POS (VPOS) terminal service, which may result in the rejection of transactions made through the online payment interface. We are working to detect and correct this error as a matter of priority. The issue does not affect the operation of physical POS or SoftPOS terminals. 

A K&H PÉNZFORGALMI SZOLGÁLTATÓ KORLÁTOLT FELELŐSSÉGŰ TÁRSASÁG

COOKIE POLICY

1.       What are “cookies”?

When you visit one of K&H Pénzforgalmi Szolgáltató Kft.'s  (hereinafter: Company) websites your browser may store a mini file, i.e., a cookie. Some of the cookies used by us are indispensable for the proper operation of our sites, while others collect information related to their use, allowing us to upgrade our sites to offer even more convenient and useful services. Temporary or “session cookies” are erased when the browser is closed while “permanent cookies” stay in your browser for a longer time.

2.       What are “cookies” for?

The Company uses cookies on its websites for the following purposes:

·        facilitate navigation on our websites and allow for faster downloading

·        allow us to regularly improve user experience

·        allow us to upload content to our websites best suited to the needs of visitors

·        allow us to gain an insight into visitors’ use of our online-based services and introduce improvements based on past experience

3.       Types of “cookies” used?

a.       Cookies not requiring consent

"Basic cookies"

“basic cookies” facilitate browsing our site and using its functions. Among others, they store the actions taken on the site related to a function or service. Without the use of “basic cookies” the site’s smooth operation cannot be guaranteed. Their term of authorisation is limited to the duration of the visit; "basic cookies" expire whenever you end your session or close your browser.

Session support on our website is carried out in accordance with Section 13/A § (3) of Act CVIII 2001 on electronic commercial services and specific aspects of services related the information society, as stipulated therein.The website uses the following “basic cookies”:

JSESSIONID: a “technical cookie” recording the session identifier.This cookie helps the content manager to treat the user's site visits as an uninterrupted workflow to ensure that specific key functions, such as registration and log in, run smoothly. With the closing of the browser these cookies are erased from the computer.

LFR_SESSION_STATE + user ID: stores the date and time of the last session activity.This cookie serves the purpose of anonymous identification, to see the connection between a page view and a previous page view. It helps the flawless operation of specific functions such as registration and log in. With the closing of the browser window the cookie is erased from the computer.

·     PD_STATEFUL_<ID>: A cookie attached to the content management system used by the page, facilitating the operation of the page. With the closing of the browser window the cookie is erased from the computer.

b.       Cookies requiring consent

"Functional cookies"

These “cookies” store information about operational choices (e.g. the selected language, the accessibility settings, the number of search results to display etc.) so that you do not have to make these settings the next time you visit the site. While the site will work even without such preference “cookies" but its operation will be less smooth. The website uses the following “functional cookies”:

COOKIE_SUPPORT: “cookie support testing cookie”This cookie allows the content management system used by our page to identify whether the user has blocked the use of the cookie(s). It remains in effect for 2 years following the initial visit.

GUEST_LANGUAGE_ID: “the cookie stores the code of the selected site language”This cookie remembers which site language version selected by the user must be used to present content. It remains in effect for 2 years following the initial visit.

KH_COOKIE_PRIVACY_ACCEPTED: “stores a flag indicating whether the user has accepted our «cookies» policy”The cookie stores information whether the user has accepted our cookie policy. It remains in effect for 1 year following the initial visit.

LPVID: online chat cookie helps identify returning visitors with an anonymized ID.https://developers.liveperson.com/cookies-and-liveengage-overview.html

"Statistical cookies"

Certain performance cookies gather not only anonymous information during the analysis. Nonetheless, our objective with these cookies is also the same as for the performance cookies although in order to prevent having access to personal data we apply technical devices and measures (e.g., data masking) yet all obtained information is used for an anonymous analysis of the visitors’ behaviour.

Our website uses the following performance cookies:

·     HotjarThis service is used for thermographic analytics. It gathers information about the places of clicks and the movements of the mouse. It anonymously analyses how effectively users can use the website. It can help us develop our content through which visitors can access our services more easily and clearly. When the browser window is closed, it is erased from the visitor’s computer.For detailed information follow this link: https://www.hotjar.com/cookies

·     Google OptimizeGoogle Optimize is an A/B, Split and Multivariate for the comparison of the performance of one or two versions of a page. In order to improve the user experience of our website we occasionally run tests that can help us decide on the appearance and operation of certain functions of the website for a simpler use for the visitors. In such cases, the tests appear only for some visitors. This cookie makes sure that the same user sees the same test during their visits. It is valid for 1 year from the visit.

For detailed information follow this link:https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

·     Google Analytics (without remarketing)

These cookies help us to analyze user behavior to optimize our customer focus activities. The full version of GA360 is used, we can use segment for only analytical purpose not for remarketing.

“Marketing cookies”

Marketing cookies are used for two purposes: they allow us to select advertisements that our visitors are most interested in or are most important to them and enable us to display such advertisements on the websites of third parties to them. They also help measure the performance of our campaigns based on the information gathered with them. These cookies generally record the visits of websites, visits to certain product pages, forms and thank you pages, the duration of the visit and the device used.

·     Google Ads For detailed information about the service follow this link: https://www.google.com/intl/hu/policies/privacy

·      Facebook This cookie helps us display personalised offers on the social media pages of Facebook. Its validity varies but it is no more than 3 months from the visit.

For detailed information about the service follow this link: https://www.facebook.com/help/cookies/

 Doubleclick This cookie helps us to display personalised offers on advertising platforms accessible on different websites. Its validity varies but it is no more than 1 year from the visit. 

For detailed information about the service follow this link:https://www.google.com/intl/hu/policies/privacy

 4.       Maximum securityIt is important to stress that the cookies we use do not register any visitor ID or password and therefore their confidentiality is not infringed. The same statement also applies to our electronic banking services in terms of both the default setting of cookies and the use of cookies requiring consent.

5.       Checking “cookie preferences”, disabling “cookies”Modern browsers allow you to change the “cookie” settings. Some browsers allow “cookies” by default although you can change this setting at any time to prevent automatic acceptance. If you change the setting, the browser will ask you every time to decide what to do with the “cookies”.

Please note that “cookies” are intended to improve the functionality of our website and to support its processes. If you disable “cookies" you may not be able to use all our website’s functions and the site may not work in your browser as intended.You can also delete cookies at any time by deleting the browser history.

Follow the following links for detailed information about how to set “cookie” preferences in various browsers:

·       Google Chrome

·       Microsoft Edge

·       Firefox 

·       Safari